Quality Management System (QMS) Manager - Remote

Overview

The Quality Management System (QMS) Manager will be responsible for developing, implementing, and maintaining the Quality Management System at Babble, ensuring compliance with ISO9001 standards and enhancing customer satisfaction.

In Short

• Develop and implement a comprehensive Quality Management System.
• Document and standardize processes across all functions.
• Lead the organization in obtaining ISO9001 accreditation.
• Identify opportunities for process improvements.
• Develop and deliver training programs for employees.
• Establish metrics and KPIs for QMS effectiveness.
• Manage supplier frameworks for consistent quality.
• Document the customer journey from prospect to exit.

Requirements

• Bachelor's degree in Quality Management or related field.
• Experience in developing Quality Management Systems.
• In-depth knowledge of ISO9001 standards.
• Proficiency in quality management software.

Benefits

• Company Pension with 4% Employee contribution.
• 22 days holiday plus UK Bank Holidays.
• Life Assurance of 4x Annual Salary.
• Optional Health Insurance and Cash Plan.
• 9-day fortnight work schedule.
• £1,000 payment after 10 years of service.
• Bike to Work Scheme.
• Season Ticket Commuter Loan.
• Charities Trust donations.
• Babble Issued Laptop.
• Annual Company Celebrations.