Test Resources Associate - Remote

Overview

The Test Resources Associate is responsible for managing test assets and providing customer support in a fully remote environment, ensuring operational efficiency and accuracy.

In Short

• Full-time remote position based in Syria.
• Manage customer inquiries and ticket resolutions.
• Administer test resources such as SIM cards and data packages.
• Monitor inventory levels and track usage.
• Perform financial tracking and reconciliations.
• Coordinate with internal teams for resource requests.
• Prepare reports on resource status and operational metrics.
• Requires native Arabic and professional English proficiency.
• Experience in customer support or operations is essential.
• Structured environment with opportunities for growth.

Requirements

• Bachelor’s degree in Business Administration, Operations, IT, or related field.
• Proficiency in Arabic and English.
• Experience in customer support or administrative roles.
• Comfort with ticketing systems and spreadsheets.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote setting.

Benefits

• 100% remote work.
• Stable full-time employment.
• Paid annual leave and public holidays.
• Exposure to international telecom testing operations.
• Opportunities for professional growth.