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QoS Specialist - Remote

Posted 9 hours ago
All others
Full Time
Lebanon

Overview

Azurreo is looking for two QoS Specialists to join our Operations team and contribute to the supervision and continuous improvement of service quality across ongoing projects.

In Short

  • Full-time remote position based in Lebanon, Syria, or Turkey.
  • Monitor site stability and service performance.
  • Coordinate incident resolution and track operational KPIs.
  • Maintain high standards of customer satisfaction.
  • Work closely with internal teams and external stakeholders.
  • Contribute to root cause analysis and preventive action plans.
  • Prepare structured reports and operational summaries.
  • Support initiatives for improving operational efficiency.
  • Requires a Bachelor's degree in a technical field.
  • Ideal for organized and proactive professionals.

Requirements

  • Bachelor’s degree in a technical field.
  • Previous experience in QoS, telecom operations, or service monitoring.
  • Strong command of written and spoken English.
  • Ability to work independently with accountability.
  • Strong analytical skills and problem-solving mindset.
  • Comfortable in fast-paced operational environments.
  • Experience with technical customer-facing communication.
  • Availability for a full-time role with no conflicting commitments.

Benefits

  • Competitive compensation package.
  • 100% remote full-time position.
  • Paid leave and recognition of national public holidays.
  • Company PC provided for your remote workspace.
  • Training and mentorship for professional growth.
  • Stable long-term remote opportunity.
  • International exposure within telecom and technology operations.
AZURREO logo

AZURREO

Azurreo is a global company dedicated to providing innovative solutions for the telecommunications industry. With a commitment to excellence, Azurreo ensures top-notch service and care for clients worldwide. The company fosters a diverse and inclusive workplace, offering exciting career opportunities for individuals eager to make an impact as it continues to grow.

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