Operations Associate - Remote

Overview

The Operations Associate will support the coordination and monitoring of operational activities related to IT and telecommunications services delivered to international clients.

In Short

• Support daily operational planning and task tracking.
• Coordinate activities between internal teams and technical stakeholders.
• Follow up on action items and ensure operational deadlines are met.
• Maintain structured operational trackers and documentation.
• Track operational progress and delivery timelines.
• Identify delays or operational risks and escalate when necessary.
• Prepare structured status updates and operational summaries.
• Work alongside technical teams involved in IT infrastructure and telecommunications services.
• Maintain documentation related to technical activities and operational processes.
• Follow internal operational procedures and quality standards.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Telecommunications, or a related field.
• 1–2 years of full-time professional experience in operations, IT support, service coordination, or similar roles.
• Basic understanding of IT infrastructure concepts.
• Professional proficiency in English (written and spoken).
• Strong organizational skills and attention to detail.
• Ability to work independently in a structured remote environment.
• Reliable internet connection and professional home-office setup.

Benefits

• Salary paid in USD.
• Full-time employment.
• 100% remote work.
• Paid annual leave and public holidays in accordance with company policy.
• Exposure to international clients and projects.
• Structured onboarding and training.
• Career progression toward Operations Specialist or Project Coordination roles.
• Professional and process-driven work culture.