Junior Operations Officer - Remote

Overview

The Junior Operations Officer will support and coordinate telecom operations across a global network, ensuring seamless management of mobile line operations and issue resolution.

In Short

• Proactively monitor mobile line operations.
• Coordinate with telecom operators to resolve issues.
• Maintain internal databases and documentation.
• Log and track incidents using ticketing systems.
• Prepare operational reports for stakeholders.
• Coordinate cross-functional meetings.

Requirements

• 1–2 years of experience in operations or customer service.
• Strong communication skills in English.
• Proficiency in Microsoft Office Suite.
• Exceptional organizational skills.
• Legal right to work in Lebanon.

Benefits

• 100% remote work flexibility.
• Diverse international team.
• Opportunities for professional growth.
• Structured onboarding process.
• Supportive team-oriented culture.