Account Manager & Account Executive - Remote

Overview

We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role is 60% farming (nurturing and growing existing accounts) and 40% prospecting & closing (converting prospects into new clients).

In Short

• Serve as primary point of contact for assigned client accounts.
• Identify and develop expansion opportunities within existing accounts.
• Conduct regular check-ins and strategic planning sessions with clients.
• Monitor client satisfaction and proactively address concerns.
• Partner with delivery teams to ensure project success.
• Manage renewals and negotiate expanded scopes of work.
• Leverage satisfied clients for referrals.
• Transform qualified leads into signed contracts.
• Conduct thorough discovery calls to understand client needs.
• Deliver compelling presentations that connect solutions to outcomes.

Requirements

• Strong communication and interpersonal skills.
• Proven experience in account management and business development.
• Ability to analyze client needs and propose solutions.
• Experience in contract negotiation and management.
• Ability to track and report on account health metrics.

Benefits

• Opportunity for professional growth and development.
• Collaborative work environment.
• Access to resources and training.