Account Management Support Specialist - Remote

Overview

This role forms an integral part of our account management teams across Client Services. You’ll provide administrative support for some of the largest brands in the DACH area, across our key sectors including Retail, Travel and Telecoms. An ideal first step into the industry, the role will help you understand what goes into creating a leading affiliate programme and how Awin helps facilitate that. Awinners will have the opportunity to apply for other departmental roles within the business (if experience, suitability, skillset and location requirements are met).

In Short

• Identifying and logging competitor brand activity
• Supporting Account Managers with client presentations
• Flagging any compliance breaches from unsolicited websites
• Creating and sending Publisher communications for Advertisers
• Finding new Publisher partners and processing current applications
• Uploading and communicating campaign specific offers to Publisher partners

Requirements

• Fluent in English and competent in German – you will need to communicate with internal staff and external clients on a daily basis
• Able to prioritise workload and meet multiple client deadlines
• Willing to help peers and pick up additional tasks to share workload
• Show impeccable attention to detail for internal and external facing work
• Demonstrate a proactive approach to improving efficiencies and quality of work
• Take charge of individual responsibilities and arrange appropriate cover for time off
• Once settled, be approachable and help train more junior members of staff in the company

Benefits

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
• Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. Additionally to our initiatives on our Awin platform, we offer Multisport Card, and Medicover or Luxmed health insurance.
• Development: We’ve built our extensive multidisciplinary training suite Awin Academy (to cover a wide range of skills that nurture you professionally and personally,) with trainings conveniently packaged together to support your overall development. You can also improve your foreign language skills by participating in our local language course.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.