Area Reservations Agent - Remote

Posted 6 hours ago

Customer Service

Full Time

USA

Overview

Embark on an extraordinary journey as a Reservations Agent across The White Barn Inn, Mayflower Inn & Spa, Wildflower Farms & The Vanderbilt where your role transcends boundaries and becomes a captivating symphony of hospitality.

In Short

Create a genuine, informative, and personalized guest resort reservations experience.
Respond to guests’ inquiries regarding room reservations and availability.
Maintain complete knowledge of the resorts and their services.
Assist in resolving guest challenges effectively.
Ensure accurate billing and financial transactions for guests.
Upsell services and offerings to guests.

Requirements

Two years in a hospitality, spa, or reservations position.
Ability to create professional business correspondence.
Gracious people and sales skills.
Excellent phone manner and engagement skills.
Ability to work cohesively as part of a team.

Benefits

Opportunity to work in a luxury resort environment.
Engage with a diverse range of guests.
Be part of a reputable hospitality brand.

Auberge Collection

Auberge Collection is a distinguished portfolio of extraordinary hotels, resorts, residences, and private clubs, each offering a unique experience while embodying a crafted approach to luxury. With a focus on captivating design, exceptional cuisine, innovative wellbeing, and gracious service, Auberge Collection invites guests to create unforgettable stories in some of the world's most desirable destinations. Among its notable properties is the White Barn Inn, a beloved landmark in Kennebunk, Maine, known for its warm New England hospitality and luxurious amenities, including award-winning dining and a serene spa.

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