Client Experience Specialist - Remote

Overview

Atticus is a leading platform connecting people with disabilities to government benefits and helping victims of accidents, misconduct, and violence get compensation from insurance.

In Short

• Join the Client Experience team to assist clients in navigating the process of obtaining disability benefits or insurance compensation.
• Communicate with clients to understand their situations and advise them on next steps.
• Become an expert in a complex field and use internal tech platforms and tools.
• Work in a rewarding environment with grateful clients.

Requirements

• At least three years of professional experience in customer-facing roles.
• Ability to interact supportively with people in crisis.
• Quick learner and competent writer.

Benefits

• Competitive pay including equity, bonus, and generous benefits.
• Medical and dental insurance with 100% of employee premiums covered.
• 15 vacation days & 16 paid holidays each year.
• Reimbursable stipends for education, internet service, and student loan repayment assistance.
• 401(k) and optional HSA.
• Free snacks, drinks, and team events.