Lead User Researcher - Remote

Overview

As our Lead User Researcher, you'll build a function at Atticus to deepen our understanding across all user journeys, helping to scale experiences to serve millions of people.

In Short

• Own and lead research initiatives across the entire organization.
• Establish and manage our comprehensive research practice and repository.
• Plan and execute mixed-method research for cross-functional stakeholders.
• Build process for regular user feedback collection and synthesis.
• Develop framework for measuring and tracking UX improvements.
• Translate research insights into actionable recommendations that influence product roadmaps.
• Work independently with minimal supervision, leading research initiatives from conception to implementation.

Requirements

• 5+ years experience planning, conducting, and synthesizing research.
• Proven track record of implementing and scaling research practices within organizations.
• Strong expertise in both qualitative and quantitative research methodologies.
• Experience working as a primary/solo researcher with minimal supervision.
• Proficiency with research tools such as UserInterviews.com, Maze.co, UserTesting.com, Lookback, Looker, and Qualtrics.
• Portfolio of high-impact research that directly influenced a product roadmap.
• Excellent written and verbal communication skills.
• Bonus: Early-stage startup experience - complex consumer business, two-sided marketplace, and/or B2B product.

Benefits

• Medical and dental insurance with 100% of employee premiums covered.
• 15 vacation days & 16 paid holidays each year.
• Free membership to OneMedical.
• $1,000/year reimbursable stipend for education and training outside of work.
• $600/year stipend for internet service.
• Up to $1,200/year student loan repayment assistance.
• 401(k) and optional HSA.
• Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats.
• Humble, thoughtful, smart, fun colleagues.