Salesforce Technical Account Manager - Remote

Overview

The Salesforce Technical Account Manager will blend technical know-how with relationship-building skills to drive client success, oversee project delivery, and help accounts thrive.

In Short

• Act as a trusted strategic partner managing a portfolio of client relationships.
• Deliver a high-touch, values-driven experience.
• Develop deep empathy for client stakeholders and design meaningful experiences.
• Collaborate to build strategic roadmaps and project plans.
• Own the success of each project ensuring on-time, high-quality delivery.
• Drive execution through detailed project planning and coordinated teamwork.
• Contribute to company-wide service quality and uphold delivery standards.
• Support high-quality outcomes by reviewing deliverables and capturing success stories.
• Provide performance feedback to foster continuous learning and development.
• Work in a fully remote environment with a focus on employee well-being.

Requirements

• Client-first mindset with strong business acumen and relationship management skills.
• Proven success in managing full project lifecycle and delivering Salesforce solutions.
• Experienced in leading cross-functional teams and defining project roadmaps.
• Proficient in Agile methodologies like Scrum and Kanban.
• Growth-oriented leader with strong critical thinking and analytical skills.
• Bachelor’s degree in Computer Science, IT, Business, or equivalent experience.
• 5+ years in Salesforce solution engineering or consulting.
• Expertise in Salesforce technologies such as Sales Cloud, Service Cloud, etc.
• Strong knowledge of Salesforce platform architecture and integrations.
• Skilled at navigating complex interpersonal dynamics.

Benefits

• Unlimited time off.
• Generous contributions to medical, dental, and vision plans.
• Flexible spending accounts and HSA options.
• 401(k) plan with employer contributions.
• Short- and long-term disability coverage.