Enterprise Customer Success Manager - Remote

Posted 5 days ago

Sales / Business

Full Time

USA

Overview

As an Enterprise Customer Success Manager, you’ll guide Fortune 500 companies and innovative startups to data-driven success, becoming their trusted advisor and driving measurable ROI.

In Short

Lead the Metadata Charge: Guide data teams toward better collaboration and governance.
Partner with Industry Titans: Become a trusted advisor to Atlan's customers.
Deliver Measurable Results: Impact customer ROI through effective metadata management.
Shape the Future: Influence Atlan's solutions with your insights.
Trusted Advisor: Propose strategic solutions to maximise value from Atlan.
Relationship Maestro: Build strong connections with data stakeholders.
Success Champion: Drive high adoption and user satisfaction.
Data Hero Evangelist: Inspire the global data community.
Deep Expertise: Experience in Customer Success or Client Consulting.
Technical Prowess: Strong understanding of the data ecosystem.

Requirements

Proven experience in Customer Success roles focused on data/technology solutions.
Passionate about customer success and data collaboration.
Strong understanding of technologies like Snowflake, BigQuery, Tableau, etc.
Ability to translate customer needs into actionable insights.
Experience driving renewals and identifying expansion opportunities.

Benefits

Ownership from Day One: Own impactful projects and chart your growth.
Limitless Opportunities: Growth has no boundaries at Atlan.
A Global Data Community: Contribute to open-source projects and learning opportunities.

Atlan

Atlan is a pioneering platform designed to empower data teams globally, akin to what GitHub has achieved for engineering teams and Figma for design teams. Founded with the mission to enhance the productivity and agility of data professionals, Atlan provides a collaborative environment where data teams can thrive and do their best work. The company has recently closed a Series C funding round and has been recognized as a leader in the Forrester Wave for Enterprise Data Catalogs, establishing itself as a trusted partner for data-driven organizations. With a fully remote workforce since 2020, Atlan is committed to building exceptional software experiences that simplify the chaos of data management, enabling teams to focus on impactful projects that can change the world.

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