Asset Protection Service Representative - Remote

Overview

The Asset Protection Service Representative is responsible for ensuring the safety of all store employees and customers while supporting shortage reduction efforts through a strong visible presence in the store.

In Short

• Provide a high level of visible presence to prevent loss and safety issues.
• Drive a low-risk culture and contribute to shortage reduction efforts.
• Greet customers and provide service.
• Maintain physical security of the store.
• Assist leadership in handling escalated customer situations.
• Support Asset Protection Coordinators during shoplifting apprehensions.
• Communicate loss and safety-related intelligence.
• Promote awareness of store safety standards.
• Collaborate with store leaders on compliance with Brand standards.
• Manage and prioritize time effectively in a fast-paced environment.

Requirements

• Experience in customer service or high-pressure environments.
• Strong communication and interpersonal skills.
• Ability to negotiate and build consensus.
• Capability to actively learn and apply knowledge.
• Multitasking ability.

Benefits

• Opportunity to work in a dynamic and energized environment.
• Be part of a company committed to equality and inclusivity.
• Engage with a global team that values unique personalities and passions.