Experienced Field Service Engineer - Remote

Overview

Astanza Laser is a cutting-edge medical laser company with a focus on tattoo removal and other aesthetic procedures. The Astanza brand is founded on quality through superior technology and client services.

In Short

• Responsible for the installation of lasers on-site and training customer employees.
• Provide routine and emergency maintenance for Astanza Laser clients.
• Support and troubleshooting over the phone, in person, or via video call.
• Interact with healthcare practitioners daily.
• Perform quality inspection and maintenance of laser systems.
• Troubleshoot errors and customer issues over the phone.
• Instruct doctors on the proper use of laser systems.
• Teach training courses for tattoo removal.

Requirements

• Travel nationally up to 75% and occasionally internationally.
• Public speaking and instruction to healthcare professionals.
• Able to grasp complex concepts quickly.
• Articulate complicated issues simply to customers.
• Safety-first mentality.
• Must communicate well and be well-spoken.

Benefits

• Work with a reputable company in the medical laser field.
• Opportunity for professional growth and development.
• Engagement with a variety of healthcare professionals.
• Hands-on experience with advanced laser technology.
• Rewarding position with transparent accountability.