Principal Product Manager - AI & Conversational Interfaces - Remote

Overview

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

As a Principal Product Manager at Assured, you will play a pivotal role in defining and executing our product vision, with a focus on AI-driven experiences, large language models (LLMs), and intelligent chat interfaces. You'll lead strategic initiatives that shape the future of our conversational AI platform, working at the intersection of innovation, customer empathy, and technical depth.

In Short

• Drive AI Product Strategy: Lead the vision, roadmap, and execution for AI-powered products.
• Own End-to-End Product Lifecycle: Define, prioritize, and deliver features from concept to launch.
• Collaborate Deeply with Engineering & Design: Partner closely with teams to craft user experiences.
• Champion the Voice of the Customer: Engage with users and stakeholders to gather insights.
• Leverage Data for Insight: Utilize data to drive product improvement and AI model refinement.
• Influence at the Executive Level: Work with senior leadership to shape company strategy.

Requirements

• AI/LLM Product Expertise: Experience delivering AI products leveraging LLMs.
• Proven Product Leadership: History of launching impactful products in technical environments.
• Technical Fluency: Engage in technical conversations with engineering teams.
• Analytical Rigor: Strong skills in data analysis and metrics-driven decision making.
• Strategic Thinking with Executional Hustle: Balance big-picture thinking with execution.
• User-Centered Mindset: Passionate about creating intuitive user experiences.
• Excellent Communicator: Skilled at communicating complex concepts clearly.

Benefits

• Competitive Compensation: Enjoy a competitive salary and equity package!
• Comprehensive Health Care: Access to multiple medical plans with minimal out-of-pocket expenses.
• Dental Insurance: Protect those pearly whites.
• Vision Insurance: See clearly now at Assured.
• Life Insurance: Provided at no cost to you.
• Paid Time Off: Uncapped vacation days and paid holidays.
• Family Leave: Maternity and paternity leave options.
• Financial Wellness: 401(k) contribution with Assured contributing 3% of your income.
• Flexible Spending Accounts: Health and dependent care FSAs for pre-tax spending.