Director of Product Management, Conversational Interfaces - Remote

Overview

The Director of Product Management for Conversational Interfaces will lead the strategy and execution of conversational AI and interface technologies at ServiceNow, ensuring alignment with business goals and customer needs.

In Short

• Lead the vision and strategy for conversational interfaces.
• Own the product roadmap and prioritize features for customer impact.
• Identify trends in conversational AI and voice technologies.
• Inspire cross-functional teams and foster a culture of innovation.
• Collaborate with stakeholders to gather insights for product requirements.
• Drive the delivery of high-quality conversational products.
• Define scalable architecture for conversational systems.
• Establish KPIs to track product performance and user satisfaction.
• Iterate on solutions based on data-driven insights.
• Encourage diverse candidates to apply.

Requirements

• 15+ years in product management or engineering.
• 3-5 years managing teams in conversational AI or related fields.
• Strong technical background in AI/ML and platform development.
• Exceptional leadership and communication skills.
• Proficiency in market analysis and competitive landscapes.

Benefits

• Base pay of $207,300 - $362,700 plus equity and variable compensation.
• Health plans and flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away plan and family leave programs.