Client Success Manager (AI Education Company) - Remote

Overview

As a Client Success Manager in our AI education company, you will be the driving force behind our students' learning and implementation journey, ensuring they achieve breakthrough results in their businesses.

In Short

• Drive student success with AI implementation within the first 4 days of program enrollment.
• Guide students through our learning platform and curriculum.
• Create and facilitate study groups and success discussions.
• Provide strategic feedback about our AI curriculum effectiveness.
• Monitor student engagement and completion rates.
• Build and maintain strong relationships with students.
• Guide students in applying course concepts to their business needs.
• Maintain high student satisfaction rates.
• Track and improve course completion rates.
• Facilitate peer-to-peer learning and community engagement.

Requirements

• Experience in client success or customer support roles.
• Strong communication skills in English (C2 level required).
• Ability to build relationships and engage with students.
• Familiarity with AI concepts and education.
• Experience in program management or educational roles.
• Technical proficiency to support course platforms.
• Strong analytical skills to track and improve metrics.
• Ability to work remotely and manage time effectively.
• Availability during CST business hours.
• Passion for education and helping others succeed.

Benefits

• Unlimited PTO.
• Fully remote work environment.
• Opportunity to work with a leading AI education company.
• Professional development opportunities.
• Collaborate with industry experts.
• Impact the success of entrepreneurs and businesses.
• Flexible working hours.
• Supportive team culture.
• Access to cutting-edge AI training resources.
• Competitive salary.