Executive Assistant – Client Communication & Lead Follow-Up - Remote

Overview

The Executive Virtual Assistant will provide high-level administrative and client communication support to the Founder of a growing legal tech company, focusing on coordinating demo calls, managing the CRM, and following up on leads.

In Short

• Coordinate demo call scheduling with law firm clients
• Manage and update CRM records (HubSpot)
• Handle client communication via email and phone
• Conduct follow-ups with leads and prospects from events
• Track and respond to customer success inquiries
• Maintain organized scheduling across PST and EST time zones
• Support the Founder with administrative tasks to reduce workload bottlenecks

Requirements

• Experience in client-facing roles with professional phone communication skills
• Proven background in CRM management (HubSpot preferred)
• Strong organizational and time management skills
• Proficiency in Gmail, Slack, and HubSpot (Apollo experience is a plus)
• Experience handling lead follow-ups and prospect nurturing
• Ability to work in PST hours and adapt to occasional EST overlap
• Professional demeanor and proactive approach to tasks

Benefits

• Opportunity to work in a growing legal tech company
• Flexible working hours
• Engagement with law firm contacts
• Supportive work environment