Total Loss Specialist - Remote

Overview

The Total Loss Specialist at Aspire General Insurance Company is responsible for managing total loss claims, providing customer service, and ensuring compliance with insurance regulations.

In Short

• Handle total loss claims for salvage vehicles.
• Provide customer service regarding claim processes.
• Determine accurate vehicle valuations.
• Negotiate settlements with customers.
• Ensure compliance with state DMV laws.
• Assist with special projects in the claims department.
• Maintain punctuality and attendance.
• Communicate effectively with insured parties and third-party claimants.
• Complete necessary documentation for total loss vehicles.
• Work in a remote environment with specified state requirements.

Requirements

• 5 years experience in Auto Insurance in California.
• Ability to learn insurance industry practices.
• Must pass a background check.
• Bilingual candidates preferred.
• Proficient in Word, Excel, Outlook, and web-based systems.
• Strong organizational and decision-making skills.
• Excellent interpersonal and customer service skills.

Benefits

• Medical, Dental, and Vision insurance.
• Paid Time Off (PTO).
• 401k plan.
• Company observed Holidays.