Claims Supervisor - Remote

Overview

The Claims Supervisor is responsible for supervising a team of Claims Representatives and ensuring that service standards are met while providing outstanding service in the insurance industry.

In Short

• Supervise a team of Claims Representatives and Claims Support Specialists.
• Review automobile claim investigations and make handling recommendations.
• Ensure ongoing adjudication of claims within company standards.
• Produce clear and grammatically correct documentation.
• Assist in operations and implement organizational structures.
• Provide feedback on process improvements.
• Train and develop staff within the Claims Department.
• Maintain compliance with state and federal laws.
• Communicate with Human Resources regarding employee matters.
• Evaluate subordinates' performance and manage personnel actions.

Requirements

• Three plus years of experience in Property and Casualty insurance.
• Understanding of insurance industry practices and terminology.
• Experience with subrogation, property damage, and injury claims.
• Ability to work in a high-volume, fast-paced environment.
• Strong decision-making and analytical skills.
• Proficiency in Windows and MS Office products.
• Excellent interpersonal and customer service skills.

Benefits

• Medical, Dental, Vision coverage.
• Health Savings Account (HSA).
• Paid Time Off (PTO).
• 401k plan.
• Company observed holidays.