Director of Client Relationship Management & Strategy - Remote

Overview

The Director of Client Relationship Management and Strategy is responsible for overseeing and driving the long-term strategic direction for managing client relationships and ensuring the successful delivery of client-centric services.

In Short

• Oversee client relationship management and strategy.
• Drive business growth through strong partnerships.
• Collaborate with the Chief Commercial Officer.
• Build and maintain positive client relationships.
• Establish open lines of communication with clients.
• Set realistic expectations and boundaries with clients.
• Manage multiple tasks and adapt to changing situations.
• Support transformational change projects.
• Supervise and train team members.
• Ensure financial updates and business reports are accurate.

Requirements

• Bachelor's degree or equivalent.
• 4-6 years of industry-related experience.
• Experience in personnel management.
• Excellent oral and written communication skills.
• Strong leadership and organizational skills.
• Ability to manage multiple priorities.
• Strong problem-solving skills.
• Proficient in Microsoft Office and Outlook.
• Ability to travel for events.

Benefits

• Competitive salary plus bonus potential.
• Generous benefits package including medical, dental, and vision insurance.
• Paid vacation.
• 401k plan.
• Supportive and inclusive workplace culture.
• Opportunities for career growth.
• Recognition programs for employees.
• Commitment to sustainability.
• Top workplace recognition.