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Commercial Support Assistant - Remote

Posted 12 weeks ago
Customer Service
Full Time
LATAM

Overview

ARRISE is a leading supplier of player-favorite content in the iGaming Industry, looking for an enthusiastic commercial support assistant for the Brazilian market.

In Short

  • Responsible for the A to Z of the onboarding process for new closed deals with clients (B2B)
  • Follow up the onboarding process by keeping updated tracking reports on a daily basis
  • Manages constant and daily monitoring with clients for new and ongoing integrations
  • Guarantees proper communication between external and internal clients
  • Ensures a smooth transition between business development and account management
  • Follow up project management procedures for timely completion of projects
  • Review project plans and resolve onsite problems
  • Suggest continuous improvement to guarantee efficiency of processes

Requirements

  • Located in Latin America with good internet connectivity
  • Proficiency in English and Spanish
  • Strong organizational skills and focus to details
  • Experience with CRM systems, MS Office 365 Tools, PowerBI
  • Ability to get things done under pressure
  • Ability to work independently in a remote and multicultural environment
  • Strong analytical and troubleshooting skills
  • Agility to learn quickly and work with best practices
  • Excellent verbal and written communications skills
  • Ability to understand business strategy for aligned decision-making

Benefits

  • Join a global team of talented individuals
  • Work in a dynamic and multicultural environment
  • Opportunity for professional growth and development

ARRISE

ARRISE

ARRISE is a leading player in the iGaming industry, recognized for its exceptional service delivery and commitment to excellence. With a global team of over 6,000 professionals, ARRISE partners with major clients like Pragmatic Play to enhance gaming experiences for millions worldwide. Headquartered in Gibraltar, the company has a diverse presence across multiple countries, including Canada, India, and Malta, and is dedicated to fostering growth opportunities for its employees. ARRISE values collaboration and ambition, believing that collective effort drives success in the ever-evolving landscape of iGaming.

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