Process Manager - Remote

Overview

We are seeking a Process Manager to ensure the smooth administration of our CRM and knowledge management tools, supporting operational efficiency across the business. This role is ideal for a detail-oriented professional who enjoys structuring workflows, maintaining systems, and enabling teams to perform at their best.

In Short

• Maintain and optimize business processes ensuring consistency and compliance.
• Oversee administration of FreshSales suite including data accuracy and reporting.
• Manage collaboration platforms using Atlassian tools (JIRA, Confluence).
• Develop and maintain process documentation and training materials.
• Act as a resource for teams on tool usage and workflows.
• Deliver training sessions to ensure effective tool usage.
• Identify opportunities for continuous improvement in processes.

Requirements

• Proven ability in managing and optimizing organizational processes.
• Hands-on experience with CRM and collaboration platforms.
• Skilled in creating clear documentation and guides.
• High attention to accuracy and quality in management.
• Ability to explain complex processes in simple terms.
• Analytical mindset for problem-solving.
• Minimum 3+ years in process or system administration.
• Familiarity with FreshSales and Atlassian tools preferred.
• Demonstrated ability in producing high-quality documentation.
• Comfortable working across multiple teams.

Benefits

• Growth opportunities within a global team.
• Investment in employee development.
• Collaborative work environment.
• Chance to shape the future of iGaming.
• Friendly recruitment team to assist you.