IT Process Manager - Remote

Overview

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

In Short

• Understand all the IT processes of the company.
• Work with the IT teams to define and implement opportunities for improvement.
• Execute tasks most efficiently supported by quantifiable metrics.
• Become the point of reference for business processes and methodologies.
• Collaborate with process analysts & leadership team.
• Ensure cross-functional collaboration is achieved.
• Support the development of high-quality products and services.
• Foster a culture of collaboration and continuous learning.
• Work remotely from anywhere in the world.
• Join a diverse and talented global team.

Requirements

• Experience in IT process management.
• Strong analytical skills.
• Ability to work collaboratively across teams.
• Excellent communication skills.
• Proven track record of process improvement.
• Familiarity with data-driven decision making.
• Experience in e-commerce is a plus.
• Ability to work in a remote environment.
• Commitment to personal and professional growth.
• Passion for body positivity and customer experience.

Benefits

• Remote-first work culture.
• Opportunities for personal and professional development.
• Supportive and collaborative team environment.
• Access to a global network of professionals.
• Focus on innovation and continuous learning.
• Engagement in meaningful work promoting body positivity.
• Flexible work hours.
• Competitive compensation package.
• Health and wellness programs.
• Inclusive company culture.