Senior Customer Reliability Engineer (CRE) - Remote

Overview

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

In Short

• This is not a traditional operations role.
• You will inherit a set of critical, manual, and hands-on operational responsibilities.
• Your work will follow a trajectory from reactive execution to proactive design.
• First phase involves stabilizing and mapping operational workload.
• Second phase focuses on automation and influencing tooling solutions.
• Third phase shifts focus to architectural concerns and defining SLOs.
• Requires dual mindset: incident leader and systems architect.
• Collaboration with internal tools, platform, and product engineering teams.
• Emphasis on customer-facing experience and technical problem-solving.
• Hybrid work environment with office presence required 1-2 days a week.

Requirements

• Strong background in Site Reliability Engineering or related DevOps function.
• Experience in Linux systems administration and networking fundamentals.
• Production experience with AWS and infrastructure as code tools like Terraform.
• Hands-on experience with observability stack and telemetry pipelines.
• Proficient in writing code for automation tasks, especially in Python or Go.

Benefits

• Inclusive work environment valuing diversity of thought.
• Opportunity to work with cutting-edge technology and solutions.
• Recognition for excellence in engineering and work-life balance.
• Commitment to employee growth and development.
• Competitive compensation and benefits packages.