Network Advanced Services Engineer - Remote

Overview

As a Network Advanced Services Engineer at Arista Networks, you will be part of a dynamic Sales Engineering team, focusing on providing advanced post-sales support and ensuring customer satisfaction through technical expertise.

In Short

• Join a leading company in data-driven networking solutions.
• Work with a team of industry experts and technical leaders.
• Provide advanced post-sales support for networking software.
• Manage technical escalations and drive resolution efforts.
• Build strong relationships with customers as a trusted advisor.
• Document technical issues and contribute to product quality.
• Collaborate with internal teams to streamline software releases.
• Utilize networking technologies and SD-WAN expertise.
• Engage with both technical and non-technical stakeholders.
• Drive growth opportunities and strategic initiatives for customers.

Requirements

• 5+ years in a technical, customer-facing role.
• Strong foundation in networking technologies, especially SD-WAN.
• Experience with Tier-1 Communication Service Provider operations.
• Proven track record in managing complex customer relationships.
• Excellent communication, presentation, and interpersonal skills.
• Skilled in escalation management and issue resolution.
• Scripting or automation experience is a plus.

Benefits

• Competitive salary range of $106,000 to $187,000.
• Eligibility for discretionary bonuses and equity.
• Participation in Sales Incentive Plan for eligible roles.
• Comprehensive benefits including medical, dental, and vision.
• Support for wellbeing and income protection.