Principal Consultant Client Services - JD Edwards Finance - Remote

Overview

A Principal Consultant Client Services at Argano plays a crucial role in shaping the direction of the Client Services family. This position focuses on guiding and assisting clients through day-to-day system support of all JD Edwards Finance modules. The consultant will be responsible for working with the client team to resolve issues, troubleshoot, perform maintenance, and continue system enhancement to optimize business operations. The resource should have extensive knowledge and experience with JD Edwards Finance business processes.

In Short

• Using in-depth knowledge of the JD Edwards Financial Applications to consult with clients.
• Provide high quality customer support by working with client teams.
• Troubleshoot client issues through research and system testing.
• Collaborate with client teams on upgrade activities.
• Contribute to the support process by suggesting new efficiencies.
• Document and present customer requirements for approval.
• Identify creative approaches to resolving system issues.
• Work with Oracle to resolve service requests.
• Participate in team training activities.

Requirements

• Bachelor's degree in a relevant field.
• Minimum 10 years of experience as a JD Edwards functional consultant.
• Strong consulting experience and business analytical skills.
• Ability to research, test, configure, and solve client issues.
• Experience managing service requests with Oracle support.
• Proven experience guiding clients through business process improvements.
• Ability to lead a team and manage multiple tasks.
• Excellent interpersonal and communication skills.
• Proficient with MS Office applications.

Benefits

• Opportunity to work with a leading consulting firm.
• Engagement with high-value clients.
• Professional development and training opportunities.
• Flexible working environment.
• Competitive compensation package.