Remote Client Policy Specialist

Overview

We are seeking highly motivated individuals to join our growing team as Remote Client Policy Specialists. This position offers a unique opportunity to work virtually, serve families across the country, and build a long-term, purpose-driven career.

In Short

• Conduct virtual client consultations to assess needs and recommend benefit solutions
• Provide clear, professional guidance through each step of the enrollment process
• Maintain accurate documentation of client interactions and follow-ups
• Deliver exceptional support and build long-term client relationships
• Engage in ongoing training to stay current with tools, systems, and best practices

Requirements

• Strong communication and interpersonal skills
• Self-motivated and organized with the ability to work independently
• Comfortable with virtual tools, video calls, and digital record-keeping
• A service-first attitude and desire to help others
• Prior experience in customer support, sales, or consulting is helpful but not required

Benefits

• 100% remote work environment
• Flexible schedule
• Access to pre-qualified leads—no cold calling
• Long-term income potential through vested renewals
• Comprehensive training and continuous professional development
• Supportive, mission-driven team culture