Remote Client Support Specialist

Overview

As a Remote Client Support Specialist at Exigo Technology Services, you will be the primary point of contact for clients, providing exceptional service and support, with comprehensive training provided.

In Short

• Handle inbound and outbound client communications.
• Resolve client issues promptly to ensure satisfaction.
• Document and update client records accurately.
• Collaborate with team members for seamless service delivery.
• Follow established scripts and guidelines for consistency.
• Enjoy flexible scheduling within a full-time role.
• Receive comprehensive training for skill development.
• Earn competitive compensation with performance incentives.
• Explore career advancement opportunities.
• Work in a supportive and inclusive environment.

Requirements

• Must be 25 years or older.
• Must reside in the United States.
• High school diploma or equivalent required.
• Excellent verbal communication and listening skills.
• Basic computer proficiency and familiarity with CRM systems.
• Able to work independently in a remote setting.
• Reliable high-speed internet connection required.
• Quiet, dedicated workspace needed.
• Must pass a background check prior to employment.

Benefits

• Comprehensive training program.
• Flexible scheduling options.
• Competitive hourly pay.
• Performance-based incentives.
• Career advancement opportunities.
• Collaborative and inclusive team environment.