Remote Client Support Specialist

Overview

Join AO GL as a Remote Client Support Specialist! AO South is looking for enthusiastic, hard-working, and friendly individuals to join our remote team and deliver exceptional support to our vast network of clients. If you’re passionate about helping others, enjoy flexibility in your work schedule, and thrive in a fast-paced environment, this role is perfect for you. As part of AO South, you’ll play an essential role in upholding our mission: Protect every child and serve all working people—all while working 100% remotely with hours that fit your lifestyle and family’s needs.

In Short

• Remote Work Flexibility: Achieve a great work-life balance with a 100% remote role.
• Meaningful Work: Make a positive impact by helping families secure their financial futures.
• Comprehensive Training: Gain access to in-depth training and continuous support.
• Competitive Pay: Enjoy a compensation structure with uncapped earning potential.
• Medical Insurance Reimbursement: Get support for your health insurance needs.
• Warm Leads Provided: Connect with clients who are already interested in our services.
• No Overhead Costs: Focus on your role without worrying about additional expenses.
• Performance Incentives: Earn additional rewards through performance incentive programs.
• Union Membership: Benefit from representation with OPEIU Local 277.
• Stability: Join a well-established company with a 70-year history.

Requirements

• Outstanding Communication: Strong verbal and written skills.
• Adaptability: Embrace continuous learning and demonstrate flexibility.
• Team Player & Independent Worker: Thrive in both collaborative and solo environments.
• Work Ethic: A self-starter with a strong drive to succeed.
• Tech Proficiency: Comfortable using Google Drive, Windows, and Zoom.
• Empathy: Show compassion and understanding when addressing clients' needs.
• Attention to Detail: Ensure accuracy in completing paperwork.
• Coachability: Open to feedback and able to implement constructive criticism.
• Experience in Sales/Customer Service: Highly preferred.

Benefits

• Remote Work Flexibility: Achieve a great work-life balance.
• Meaningful Work: Make a positive impact.
• Comprehensive Training: Access to in-depth training.
• Competitive Pay: Uncapped earning potential.
• Medical Insurance Reimbursement: Support for health insurance needs.
• Warm Leads Provided: Connect with interested clients.
• No Overhead Costs: Focus on your role without additional expenses.
• Performance Incentives: Additional rewards through performance programs.
• Union Membership: Benefit from representation with OPEIU Local 277.
• Stability: Join a well-established company.