Remote Insurance Customer Representative

Overview

An entry-level position as a Remote Insurance Customer Representative, focused on supporting clients with their insurance coverage options while working from home.

In Short

• Respond to client inquiries via phone, email, or virtual meetings
• Educate clients on their available life and supplemental health benefits
• Provide solutions to questions and concerns in a clear, supportive manner
• Maintain accurate and organized records of all interactions
• Stay current with training and product knowledge to provide informed guidance

Requirements

• Strong written and verbal communication skills
• Client-first mindset with a proactive, problem-solving approach
• Ability to manage tasks independently in a remote work setting
• Basic computer proficiency and willingness to learn virtual platforms
• Previous experience in customer service is helpful but not required

Benefits

• Remote Flexibility – Work from anywhere with a schedule that fits your lifestyle
• Comprehensive Training – Learn everything you need through structured training and mentorship
• Supportive Culture – Join a collaborative, values-driven team focused on shared success
• Career Advancement – Grow your career with clear pathways for development
• Meaningful Work – Make a difference by helping clients protect what matters most