French Customer Support Representative - Remote

Overview

Looking for a role where your love for the French language and helping other plays a major factor? We are hiring on behalf of our client, for the role of French Customer Support Representative! The role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

In Short

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.

Requirements

• Fluency in French.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer service is a plus.
• Willingness to learn and adapt.

Benefits

• Flexible working hours.
• Opportunity for growth within the company.
• Remote work option available.
• Supportive team environment.