Customer Support Representative with French - Remote

Overview

This is a full remote position with an initial training month at the office, designed to foster connections and prepare you for a successful career in customer support.

In Short

• Work with a global leader in consumer benefits and incentives.
• Support clients in achieving their saving goals.
• Provide clear and friendly assistance over calls.
• Upsell new solutions that benefit clients.
• Deliver accurate and trustworthy information.
• Engage in a collaborative and enjoyable work environment.
• Participate in a memorable training experience.
• Be part of a team that values connection and growth.
• Help millions of people improve their daily lives.
• Enjoy a fulfilling and dynamic work atmosphere.

Requirements

• Fluency in French and English.
• Excellent communication skills.
• Ability to empathize with clients.
• Strong problem-solving skills.
• Experience in customer support is a plus.
• Willingness to learn and grow in a team setting.
• Proficient in using customer support tools.
• Ability to work remotely after training.
• Positive attitude and enthusiasm.
• Strong organizational skills.

Benefits

• Competitive salary and benefits package.
• Flexible remote work options after training.
• Opportunities for career growth and development.
• Supportive and inclusive work culture.
• Training and onboarding to ensure success.
• Access to resources and tools for effective work.
• Engaging team-building activities.
• Work-life balance initiatives.
• Recognition for achievements and contributions.
• Chance to make a positive impact in clients' lives.