Jr. Fitment Expert - Remote

Overview

Apex Wheels is seeking a Jr. Fitment Expert to provide pre-sale technical customer support for domestic vehicle applications, focusing on enhancing vehicle performance and customer education.

In Short

• Provide technical support for domestic vehicle enthusiasts.
• Engage with customers about vehicle modifications and performance.
• Create educational content for customers.
• Work remotely with occasional trips to Pleasanton, CA.
• Collaborate with the customer experience and social media teams.
• Utilize CRM tools for customer interactions.
• Respond to inquiries with expertise in fitments.
• Support the Domestic Vehicle market and other markets as needed.
• Manage content in the CMS for accessibility.
• Must enjoy customer interaction and communication.

Requirements

• Fundamental understanding of wheel and tire fitments.
• Experience in customer-facing roles.
• Strong communication skills.
• Ability to create engaging educational content.
• Familiarity with CRM tools.
• Passion for domestic vehicles.
• Willingness to learn and adapt.
• Comfortable with online communication platforms.
• Ability to work independently in a remote setting.
• Team player with a collaborative mindset.

Benefits

• Fully remote work environment.
• Flexible working hours.
• Opportunities for professional growth.
• Engaging team-building events.
• Supportive and enthusiastic team culture.
• Access to automotive industry knowledge and resources.
• Work in a passionate community of vehicle enthusiasts.
• Potential for involvement in strategic initiatives.
• Opportunity to influence the Domestic market.
• Creative freedom in content development.