Remote Client Operations Manager

Overview

AO Globe Life is expanding its fully remote team and seeking experienced, people-focused professionals who want to bring their leadership mindset and client service experience into a mission-driven organization.

In Short

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Guide individuals and families through available benefit options
• Support clients through the enrollment process and follow-up communication
• Maintain accurate and organized digital client records
• Provide professional, client-focused support throughout the client experience
• Participate in mentorship programs, team development sessions, and training calls
• Collaborate with colleagues to share best practices and support team performance

Requirements

• Strong communication and relationship-building skills
• Experience in leadership, client service, consulting, or operations roles
• High levels of organization and accountability in a remote work environment
• Confidence using video conferencing platforms and digital collaboration tools
• A service-focused mindset and desire to help others

Benefits

• 100% remote work environment
• Flexible scheduling
• Warm leads provided — no cold calling or prospecting
• Weekly pay via direct deposit
• Full training and licensing support
• Monthly and quarterly performance bonuses
• Leadership development opportunities and advancement pathways
• A supportive, people-focused team culture