Solutions Delivery Manager - Remote

Overview

We’re hiring a Solutions Delivery Manager to support Anomalo’s growing post-sales organization. Reporting to the Vice President of Customer Solutions, you will serve as the strategic post-sales lead for some of our most important enterprise customers.

In Short

• Own a portfolio of enterprise accounts as the primary post-sales contact
• Drive account planning, business reviews, success plans, and roadmap alignment
• Build and maintain relationships with senior stakeholders champions and executive sponsors
• Identify risks and expansion opportunities early, crafting mitigation and growth strategies
• Coordinate across Customer Success (DSAs, CSEs), Sales, Product, and Engineering to deliver on account goals
• Lead kickoffs, 30/60/90 onboarding milestones, and ongoing business syncs
• Maintain high standards of documentation and visibility
• Serve as the first line of triage for customer issues, ensuring fast routing and resolution
• Track and report adoption at the team and organizational level
• Ensure success criteria are tied to business outcomes, not just technical milestones

Requirements

• 6+ years in a customer-facing delivery or success role in enterprise software, ideally in data/analytics/AI
• Proven track record of independently driving account strategy, risk mitigation, and expansion
• Able to engage technical teams, senior executives, and business stakeholders with clarity and confidence
• Rigorous about documentation, follow-through, and cross-functional alignment
• Comfortable with concepts in cloud computing, data warehousing, SQL, and enterprise integrations
• Thrives in a fast-changing environment, anticipates needs, and takes initiative

Benefits

• Join a growing company that delights our customers
• A values-driven, open and transparent culture that supports autonomy and growth
• Fully remote work with a stipend for remote office setup
• Quarterly company offsites for collaboration
• Generous time off and unlimited vacation time
• Comprehensive family-friendly health benefits
• 16 weeks of parental leave at full pay
• Meaningful equity package for every employee