Customer Service Support - Remote

Overview

We are seeking a dedicated and customer-focused individual to join our team at Ann Aaron Contracting & Roofing, LLC as a Customer Service Support. In this role, you will be responsible for providing exceptional customer service and support to our clients. If you are a proactive problem-solver with excellent communication skills, we want to hear from you!

In Short

• Respond to customer inquiries via phone, email, and in-person
• Provide information about products and services
• Assist customers with order placement and tracking
• Resolve customer complaints and issues in a timely and professional manner
• Maintain accurate records of customer interactions and transactions

Requirements

• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office and CRM software

Benefits

• Strong problem-solving skills
• Attention to detail
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn