Specialist IS Engineer – Messaging - Remote

Overview

As a Specialist IS Engineer focusing on Messaging at Amgen, you will lead the design, implementation, and management of our enterprise messaging infrastructure, contributing to our mission of serving patients with serious illnesses.

In Short

• Lead architecture and deployment of messaging platforms.
• Ensure stability and scalability of messaging services.
• Administer Exchange Online and related email infrastructure.
• Utilize Microsoft 365 tools for integrated communication.
• Monitor system performance and identify improvement areas.
• Develop operational policies and documentation.
• Act as a subject matter expert for messaging issues.
• Collaborate with teams to align messaging solutions with business goals.
• Stay updated with industry trends in messaging technology.
• Support a collaborative and innovative work culture.

Requirements

• Master's or Bachelor's degree with 8-13 years of experience.
• Experience with Microsoft Teams and Exchange configurations.
• Skilled in messaging automation and scripting.
• Understanding of DMARC, DKIM, SPF protocols.
• Knowledge of networking methodologies.
• Excellent communication skills for diverse audiences.
• Proficient in Agile methodologies and project management.
• Experience with ServiceNow and organizational change management.
• Professional certifications are a plus.
• Experience in cloud migration is preferred.

Benefits

• Competitive salary and comprehensive benefits.
• Support for professional and personal growth.
• Collaborative and innovative work culture.
• Commitment to diversity and inclusion.
• Opportunities to make a lasting impact on patients' lives.