Patient Access Brand Technology Lead, Senior Manager - Remote

Overview

The Patient Access Brand Technology Lead, Senior Manager at Amgen plays a crucial role in serving as a technology liaison between business stakeholders and the technology implementation team. This position focuses on leading CRM strategy and execution to enhance patient support programs.

In Short

• Serve as a technology liaison for Patient Access & Reimbursement (PAR).
• Lead CRM strategy and execution.
• Improve user experiences and business operations.
• Collaborate with cross-functional teams.
• Drive continuous process improvement initiatives.
• Manage a portfolio of technology projects.
• Champion organizational change and user enablement.
• Identify emerging technologies and trends.
• Engage with key stakeholders to define requirements.
• Lead and guide teams on business requirements.

Requirements

• Doctorate degree with 2 years of experience or equivalent qualifications.
• Strong understanding of the pharmaceutical industry.
• Excellent project and portfolio management skills.
• Proficiency in business process analysis and optimization.
• Ability to lead cross-functional teams and motivate change.
• Experience with Salesforce CRM platforms.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Self-motivated and able to lead projects from inception to completion.
• Expertise in technology consulting within life sciences.

Benefits

• Comprehensive employee benefits package.
• Retirement and savings plan with company contributions.
• Health, dental, and vision coverage.
• Flexible work models, including remote and hybrid arrangements.
• Discretionary annual bonus program.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Career development opportunities.
• Support for professional and personal growth.
• Inclusive work environment.