Technical Service Representative - Remote

Overview

The Technical Service Representative at American Packaging Corporation provides technical assistance to sales, marketing, and operations, ensuring quality service and support for flexible packaging solutions.

In Short

• Provide technical assistance to sales, marketing, and operations.
• Conduct visits to end-user and internal company plants.
• Investigate customer complaints and performance issues.
• Coordinate machine audits and trial structures.
• Ensure effective communication between technical service teams and other departments.
• Strong mechanical aptitude required.
• 10+ years of experience in flexible packaging.
• Remote position based in the Midwest.
• Travel required to customer locations.
• Strong organizational and interpersonal skills needed.

Requirements

• 10+ years of experience in flexible packaging web-based converting.
• BS in a technical major or equivalent experience.
• Strong mechanical aptitude with packaging equipment.
• Ability to read and interpret technical documents.
• Strong problem-solving skills.
• Ability to communicate effectively with various stakeholders.
• Travel required for customer visits.

Benefits

• Competitive salaries.
• Excellent benefits including 401(k) plans.
• Tuition reimbursement programs.
• Diversity and inclusion initiatives.
• Opportunities for career advancement.