Remote Otter LogoRemoteOtter

Provisioning & Telecom Operations Specialist - Remote

Posted Yesterday
Customer Service
Full Time
Worldwide

Overview

We are looking for a motivated and analytical Provisioning & Telecom Operations Specialist to join the team for one of our clients (direct hiring).

In Short

  • Manage service provisioning, activations, and number portability.
  • Ensure accurate system updates and resolve escalations.
  • Support customer service and coordinate with partners.
  • Handle provisioning and activation of mobile and fixed-line services.
  • Monitor service orders and resolve discrepancies.
  • Collaborate with MNOs and vendors to troubleshoot service issues.
  • Execute regular data consistency checks.
  • Work schedule includes 3 days in the office and 2 days remote.
  • Direct contract with the company.
  • Competitive salary and training provided.

Requirements

  • 2+ years of experience in telecom operations or customer support.
  • Familiarity with telecom provisioning systems and CRM.
  • Strong problem-solving skills and attention to detail.
  • Ability to work with multiple stakeholders.
  • Excellent communication and documentation skills.

Benefits

  • Direct contract with the company.
  • Competitive salary.
  • Tools and training to support your success and development.
  • A dynamic and international working environment.
Ambit Iberia logo

Ambit Iberia

Ambit Iberia is a dynamic and innovative company that operates within a global, multicultural, and multilingual environment. Specializing in providing advanced voice solutions, the company serves clients in various sectors, including pharmaceuticals. Ambit Iberia is committed to fostering collaboration among its teams and partners, ensuring high-quality service delivery through the administration and maintenance of enterprise voice systems, including Microsoft Teams and cloud-based contact center platforms. The company values employee well-being and offers a flexible work schedule, comprehensive benefits, and opportunities for professional development.

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