Parts Specialist - Inside Sales - Remote

Overview

APA offers a vast selection of airflow products for all commercial industries, including healthcare, pharmaceutical, research and semiconductor facilities. Because we exclusively represent the airside of the HVAC industry, our HVAC product knowledge and technical expertise is unrivaled in the marketplace. We not only provide our customers with the very best in HVAC products, but we also help them determine which products are best suited for their needs. We are the industry leader offering products and services to commercial and institutional clients including Healthcare, University, Pharmaceutical, Research and Semiconductor facilities.

In Short

• Conduct sales of HVAC parts, online, in-person and via telephone.
• Handle all customer inquiries regarding parts, projects or tracking.
• Identify the best parts for the job and process the subsequent orders.
• Follow up on orders, either verbally or in writing, to ensure customer satisfaction.
• Prepare and package merchandise for customer pick up or shipment.
• Provide support for inventory control and accuracy.

Requirements

• Strong customer service aptitude
• Excellent typing, documentation, and communication skills
• Availability to work 7am – 4pm
• HVAC industry a plus but not required

Benefits

• Equal employment opportunities
• Prohibits discrimination and harassment