Warranty Claims Processor - Remote

Overview

The Warranty Claims Processor role involves managing and processing warranty and parts claims efficiently and accurately within the HVAC industry.

In Short

• Review and process warranty claims for HVAC parts.
• Act as the customer point of contact for claim status and issues.
• Communicate with Service and Sales teams.
• Track part orders for timely delivery.
• Analyze trends to track inventory and usage.
• Maintain records and generate status reports.
• Ensure compliance with industry regulations.
• Work with a dynamic, nationwide team.
• Detail-oriented and organized work is essential.
• Familiarity with HVAC systems is a plus.

Requirements

• Experience in claims processing or customer service, preferably in HVAC.
• Strong attention to detail.
• Proficiency in claims management software and Microsoft Office.
• Effective written and verbal communication skills.
• Ability to prioritize tasks in a fast-paced environment.
• Familiarity with HVAC systems is an advantage.

Benefits

• Equal employment opportunities for all employees.
• Prohibition of discrimination and harassment.