Customer Relationship Associate - Remote

Overview

As a Customer Relationship Associate, you will be the human voice and personality of our brand, ensuring quality customer service with every interaction.

In Short

• Utilize good judgment to resolve customer issues.
• Achieve monthly individual and team performance goals.
• Take ownership of every customer experience.
• Identify opportunities to gain client agreement and trust.

Requirements

• Customer service experience in a professional environment.
• Excellent communication, decision-making, persuasion, and problem resolution skills.
• Experience in a fast-paced, goal-oriented, team-based environment.
• Proficiency in Microsoft Office applications.
• Bilingual is a plus.

Benefits

• Competitive base salary.
• Health, dental, and vision benefits.
• Flexible work environment.
• 401k plans with company matching.
• Paid holidays and 28 days of paid time off per year.