Network Engineer - Remote

Overview

Provides support, maintenance, and monitoring of the corporate network infrastructure including hardware and related protocols. Processes network infrastructure requests and serves as an initial point for networking issues and escalates complex and major incidents to senior engineers. Participates in network projects from concept to completion.

In Short

• Responds to and resolves network incident/request tickets in a timely manner.
• Configures, maintains, and operates network equipment.
• Installs physical equipment and connects cabling.
• Utilizes proactive monitoring of the network infrastructure.
• Seeks mentoring and knowledge sharing with senior engineers.
• Escalates complex incidents to senior engineers.
• Processes routine requests for network services.
• Troubleshoots major incidents and seeks assistance for complex issues.
• Participates in network infrastructure projects.
• Works towards specialization in network domains.

Requirements

• Bachelor’s degree or equivalent experience.
• 2-4 years relevant work experience.
• Ability to work collaboratively and provide excellent customer service.
• Ability to mentor and coach peers.
• Understanding of TCP/IP Protocol Stack.
• Experience with routing protocols (OSPF, EIGRP, BGP).
• Knowledge of networking tools and technologies.
• Strong knowledge of hardware installation and cabling standards.
• Ability to work on projects from concept to completion.
• Willingness to travel up to 10% for on-site support.

Benefits

• Remote work flexibility.
• Opportunities for professional development.
• Collaborative work environment.
• Supportive team culture.
• Potential for career advancement.