Expert Business Analyst - Remote

Overview

The Business Analyst is part of the TouchWorks Solutions team, reporting to the Director of Solutions Management. Business Analysts function as Product Owners for a given agile scrum team, playing a critical role within Development.

In Short

• Creating business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards.
• Possess functional knowledge of assigned application technology.
• Interact with business stakeholders and subject matter experts to solicit business requirements.
• Serve liaison role between application technology vendors, internal IS groups, and business users.
• Translate business requirements into user stories, product-specific designs and configuration, detailed requirement specifications and use cases.
• Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams.
• Interact with development teams during the software build and/or configuration process and testing process.
• Demonstrate new functionality to business users seeking inputs on future direction.
• Review vendor provided documentation and user manuals needed to support the product.
• Directly interface with Services, Support and/or Customers, as needed.
• Participate in user focus groups and requirements workshops, vendor training and demonstrations.

Requirements

• Bachelor’s degree or equivalent/years of experience required.
• 5-10 years practical experience in providing business process and functional support for assigned product preferred.
• 1-2 years clinical experience or EHR support.
• Experience of requirements elicitation and analysis, stakeholder assessments as well as process modelling techniques.
• Experience of business analysis documentation.
• Experience working with Agile Principles is an asset.

Benefits

• Work is performed in a remote office environment with minimal exposure to health or safety hazards.