Infrastructure and System Administrator - Remote

Overview

The Infrastructure and System Administrator will be responsible for providing technical support, managing change, and ensuring effective execution of technical operations in an international context.

In Short

• Overall responsibility for technical support at an intermediate level.
• Driving change management and monitoring execution.
• Single point of contact during technical escalations.
• Perform audits and recommend best practices.
• Manage incident and service requests for high severity tickets.
• Conduct POCs and demos for new customers.
• Risk analysis and mitigation.
• Mentoring and training team members.
• Support business based on organizational requirements.
• Manage customer relationships in English.

Requirements

• Proficiency with 2+ years of hands-on experience.
• Experience with VMware vSphere and Hyper-v.
• Knowledge of AWS and Azure.
• Familiarity with SCOM and SCCM.
• Good knowledge of Windows Server.
• Understanding of physical infrastructures.
• Basic to intermediate network knowledge.
• Basic to intermediate ITIL knowledge.

Benefits

• Various career paths with opportunities for professional growth.
• Certification and diploma courses to enhance skills.
• Regular events to balance well-being and performance.