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IAO Consultant - Remote

Posted 8 weeks ago
Customer Service
Full Time
Worldwide

Overview

The IAO Consultant will provide support to users of RTR applications in Romania and Turkey, ensuring knowledge transfer and training while maintaining communication with corporate teams.

In Short

  • Provide phone and on-site support for RTR users.
  • Conduct training on IAO programs and applications.
  • Maintain regular communication with corporate teams.
  • Provide functional support in design and quality.
  • Respond to major user difficulties with applications.
  • Identify and report technical issues to administrators.
  • Participate in testing during application updates.
  • Organize tutoring sessions for users on NewPDM.

Requirements

  • Bac + 5 in Mechanical Engineering / Mechatronics / Industrial.
  • 1 to 3 years of experience.
  • Good knowledge of IAO applications.
  • Interpersonal and transversal communication skills.
  • Organization and prioritization skills.
  • Analytical and synthesis capabilities.
  • Advanced English and French language skills.

Benefits

  • Diverse career paths and internal mobility opportunities.
  • Certifying and qualifying training programs.
  • Regular events to combine well-being and performance.
ALTEN logo

ALTEN

ALTEN DELIVERY CENTER MOROCCO, a subsidiary of a global leader in engineering and technology consulting, was established in 2008 and operates in several Moroccan cities including Fez, Rabat, Tetouan, and Casablanca. With a workforce of over 2,300 consultants, ALTEN Morocco aims to expand to 3,100 consultants by the end of 2024, making it a significant player in the professional integration of engineers. The company supports industry leaders in their development strategies across various sectors such as automotive, rail, IT, R&D, and Telecom & Media. Employees at ALTEN Morocco benefit from diverse career paths, training programs, and regular events that promote well-being and performance.

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