ServiceNow Architect - Remote

Overview

We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.

In Short

• Lead ServiceNow platform upgrade, clone, and maintenance processes
• Responsible for designing and implementing enterprise IT projects in ServiceNow
• Gather requirements from business users
• Work with technical leads to transform and develop ServiceNow solutions
• Serve as a primary liaison between business stakeholders and IT
• Manage change process for all new changes on the platform
• Define and document user interfaces, support systems and data requirements
• Develop functional specifications and system design specifications

Requirements

• 4-6 years of experience developing ServiceNow applications as a Technical solutions Architect
• Strong hands-on coding skills
• Document Architecture and design for new solutions and provide recommendations for Architecture best practices
• Familiar with newer product features in ServiceNow including App Engine Studio, Git, App Engine Management Center, Integration Hub, and Flow Designer
• Strong ServiceNow technical breadth and depth spanning various modules including Employee Center, Service Portal, Virtual Agent and Now Mobile
• Expert level skills in JavaScript, Angular, XML, JSON & CSS
• Expertise building custom spokes, data streams, business Rules, Client Scripts, Script Includes, UI Scripts, UI Pages, UI Macros, UI Policies, etc.
• Service Portal & API development including REST & MID Server integrations
• Ability to develop and re-engineer existing processes and build appropriate ServiceNow workflows

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) plan with employer matching
• Paid time off (PTO) and paid parental leave
• Opportunities for mentorship and career growth
• Recognition as a top workplace based on employee feedback