iTech AG is seeking a ServiceNow Architect to support a federal contract. The ServiceNow Architect will solve problems with a complete end-to-end solution in a fast-paced, Agile environment. iTech AG is looking for an Architect with the skills needed to build solutions within the ServiceNow platform that will directly impact the client’s mission by modernizing and automating various customer processes. This position is within the context of an Agile team employing a Scrum development framework.

In Short

Provide ServiceNow architecture and technical expertise for a federal client to the supported scrum team.
Provide strategic recommendations around technical best practices and industry trends.
Analyze and estimate the time required to design, develop, and implement technical solutions.
Participate in requirements gathering meetings and provide inputs to the developers and human centered designers based on the requirements.
Analyze and evaluate business needs and translate those needs to the ServiceNow technology architecture.
Ensure and align organization goals to appropriate ServiceNow solutions to achieve business objectives.
Provide top-level business and technology architecture consultancy services to clients.
Support client technical deliverables including architecture and design documents and presentations.
Collaborate with a larger group of Business SMEs, solution, and technical architects.
Other duties as assigned.

Requirements

Proven experience in ServiceNow implementations and enhancements, acting as a Solution Architect.
5+ years’ experience in the IT industry.
2+ years’ experience as a ServiceNow Architect; 5+ years’ experience with the ServiceNow platform.
2+ years of experience implementing systems using the Agile/Scrum methodology.
Experience in designing and implementing ServiceNow solutions.
Extensive experience in ServiceNow Cloud Platforms and Architecture.
Strong communication and customer relationships skills at the executive level.
Experience with continuous integration in and between ServiceNow modules.
Experience leading and mentoring a team of developers and testers.